Over $50? We ship free!
Simple rituals, glowing results
10% off your first order.
Cart (0)
Plus que $30.00 CAD et la livraison est offerte !
Ajouter un code de réduction
keyboard_arrow_downEstimated total
Your cart is empty
At ORA Skin, transparency and care are at the heart of everything we do.
ABOUT ORA SKIN
What is ORA Skin?
keyboard_arrow_downORA Skin is a Canadian skincare brand that blends time-honored natural ingredients with modern dermatological science to help you achieve radiant, even, and healthy-looking skin.
What makes ORA Skin unique?
keyboard_arrow_downWe focus on clean, minimal, and effective skincare, powered by ingredients like turmeric and kojic acid, that deliver visible results while remaining gentle on all skin types.
What does “ORA” mean?
keyboard_arrow_downORA represents light, clarity, and natural radiance, the essence of glowing skin.
Are your products cruelty-free and vegan?
keyboard_arrow_down
Yes. ORA Skin is 100% cruelty-free and vegan-friendly. We never test on animals and we source responsibly.
What are your core values as a brand?
keyboard_arrow_downTransparency, quality, and community. We believe in skincare that’s clean, conscious, and effective — made with integrity.
INGREDIENTS & FORMULATIONS
Are ORA Skin products safe for sensitive skin?
keyboard_arrow_downAbsolutely. Our dermatologist-tested formulas are designed to be effective yet gentle on sensitive skin.
Do yourDo your products contain harsh chemicals?
keyboard_arrow_downNo. We’re proudly free from parabens, sulfates, silicones, mineral oils, and synthetic fragrances.
Do you use natural or organic ingredients?
keyboard_arrow_downWe use naturally derived actives proven to deliver visible results, clean, powerful, and responsibly sourced.
Are your products fragrance-free?
keyboard_arrow_downYes. We avoid artificial fragrances and use only mild, naturally derived scents where necessary.
Do your products contain alcohol?
keyboard_arrow_downOnly gentle, skin-safe fatty alcohols when required for texture or stability, never drying alcohols.
Do you test on animals?
keyboard_arrow_downNever. We’re committed to cruelty-free skincare.
PRODUCT USE & RESULTS
Can I combine ORA Skin products with other brands?
keyboard_arrow_downYes. Our products are designed to integrate seamlessly into your existing skincare routine.
How long before I see results?
keyboard_arrow_downMany users notice brighter and smoother skin in 7–14 days, with continued improvement over time.
Can men use ORA Skin products too?
keyboard_arrow_downAbsolutely. Our products are designed for all skin types and genders.
Do ORA Skin products help with dark spots and hyperpigmentation?
keyboard_arrow_downYes. Ingredients like turmeric, kojic acid, and niacinamide are known to reduce discoloration and promote even tone.
Can I use ORA Skin if I have acne-prone skin?
keyboard_arrow_downDefinitely. Our formulas are lightweight, non-comedogenic, and help purify skin while soothing irritation.
ORDERS & SHIPPING
How do I place an order?
keyboard_arrow_downSimply add your favorite products to the cart and complete your checkout securely via our online store.
What payment methods do you accept?
keyboard_arrow_downWe accept all major credit cards, PayPal, Apple Pay, and secure Shopify payments.
Can I modify or cancel my order?
keyboard_arrow_downPlease contact us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to help.
Where do you ship?
keyboard_arrow_downWe currently ship within Canada and the United States. Global shipping is coming soon.
Can I use ORA Skin if I have acne-prone skin?
keyboard_arrow_downProcessing takes 1–2 business days, and delivery usually takes 3–7 business days, depending on location.
How do I track my package?
keyboard_arrow_downOnce your order ships, you’ll receive a tracking link by email to follow your delivery in real time. Or you can track it the Help section - Track my order
RETURNS & REFUNDS
What is your return policy?
keyboard_arrow_downYou can return unused and unopened products within 14 days of delivery for a refund or exchange.
What if I received a damaged or defective product?
keyboard_arrow_downPlease contact our support team within 7 days of receiving your package. We’ll make it right.
How do I request a return or refund?
keyboard_arrow_downEmail us at contact@ora-skin.com with your order number and reason for return. Our team will guide you through the steps.
How long do refunds take?
keyboard_arrow_downOnce approved, refunds are processed within 3–5 business days depending on your payment provider.
CONTACT & SUPPORT
How can I contact ORA Skin?
keyboard_arrow_downYou can reach our team anytime at contact@ora-skin.com or via our Contact Page.
Where can I follow ORA Skin?
keyboard_arrow_downFollow us on Instagram, TikTok, and Facebook for updates, skincare tips, and community stories.